It's not businesses that generate new ideas or offer superior service - it's people. But despite the fact that managers are fond of saying, "Employees are our most important asset" many still manage their employees as costs. Businesses expect to pay big salaries and offer enticing benefits to attract the most talented professionals, but once they are hired and on board, managers often fail to make the connection between continuing to develop this talent and employee retention.
Career development opportunities should be a strategic goal for every organization because it provides a competitive advantage not only for business performance, but also in talent acquisition. By creating a culture in your organization that fosters development, you will set the foundation for making employees the unique asset that you claim they are to your business. According to Nobel Laureate Gary Becker, Professor of Economics and Sociology at the University of Chicago, "Every company must recognize that not only is the human capital of their employees a major asset, it is also a depreciating asset that needs continuing investment."
According to the American Society for Training and Development, an increase of $680 in a company's training expenditure per employee generates, on average, a 6% improvement in total shareholder return. In addition, investing in career development:
- Improves employee performance in problem solving, leadership, motivation and attitude
- Provides enhanced communication between managers and employees on all business issues
- Creates a more productive and engaged workforce with improved morale and job satisfaction
- Develops confident employees with skills to manage their own careers who can better handle organization change