Job-related expertise is paramount in any profession regardless of the advancement in technology. Therefore, as an employer, you need to make sure that your employees have more than the basic requirements of their position and standard background knowledge regardless of the niche of your business and the size of your staff.
Equipping employees with soft skills is one unique way and selling point that will give your business a competitive edge in the market. Research shows that people-oriented skills are ultimately important in determining the levels of success of any given business.
So, what are Soft Skills?
These are skills that characterize the relationships among people or a person's particular approach to life and work. They are also referred to as ‘interpersonal skills’, ‘social skills’, transferable skills’, or ‘people skills’.
The following are examples of soft skills:
- Communication skills
- Anger management
- Creativity
- Problem-solving and Time management
- Ability to work under pressure
- Leadership/teamwork
- Commitment
- Personal presentation
Why train for soft skills?
Soft skills can be either personal characteristics or skills that have been fine-tuned over a period of time. Here are some of the areas that your soft skills training will impact on your employees.
Interaction, Conflict Resolution and Emotional Intelligence
Employees who are trained to be skilled communicators listen and understand instructions, get along with co-workers, and lay their point across with less aggressiveness. In addition, they can alter their style of communication to suit the situation at hand – this is helpful in many different situations, from persuading a customer of the benefits of buying your product to handling conflict management.
Motivation
Employees who are trained to be dependable, reliable, enthusiastic, enjoying hard work are committed and need very little motivation to do their best and get the job done.
Flexibility and Adaptability
We live in rapidly changing times, so if your employees are adaptable and flexible, they will be able to change with the times. It is a great asset if your employees will be able to step outside their comfort zone.
Time Management
Employees will be able to manage their time well, prioritizing on the most important tasks, and later deciding on which actions will produce the maximum output with the minimum effort.
Self-Awareness
Personal presentation training will make your employees be self-aware and understand the effect that their appearance and behavior has on others and ultimately to the business.
Personal Accountability and Mentoring
Your employees will lead by example, constantly looking to improve, motivate themselves, and know when to follow instructions and when to show initiative. In addition, they will be able to stay positive at work even when things get a bit challenging, use their initiative to help others, own up to situations if something goes wrong, learn from their mistakes, and be able to accept change owing to positive criticisms.
Self-Esteem
With soft skills, employees will be able to believe in themselves. This will, in turn, help your employees work with people better, take on difficult new tasks, and generally achieve all the things they need to do to master soft skills.
Getting the best out of both worlds from your employees is achievable. Soft skills play an important part in the success of your business. We guarantee that our soft skills training will empower your employees to bring out the best of their personal qualities and attitudes, which will see them working, well with others and make a positive contribution to your business.
Our dedicated team is flexible and willing to offer the training according to your business schedule and at reasonable fees. Contact us today for more information
Taking your communication skills to the next level
While there are multiple places to get tips & tricks for public speaking, we believe hands-on-training is the way to truly master public speaking. If you are looking for proven techniques for preparing and delivering effective presentations; greater confidence in your presentation skills ability; and new tools for effective communication look no further. Excellence in Speaking Institute, our signature course, provides all of the above and each attendee also receives an individualized game plan for how to further improve and enhance their skills after the course.
